If you have a further questions not included in this list, please get in touch via email to firstname.lastname@example.org
How are you protecting staff and visitors around Covid-19?
The health and wellbeing of our visitors and staff is our number one priority, whilst we will always offer our usual warm welcome, there will be few changes when you visit us.
Please see our dedicated Covid-19 Pages for the latest information.
Tickets and Discounts
Do I have to book my tickets in advance?
House and Gardens must be pre-booked online before your visit. Members do not need to book Garden visits unless they are bringing a guest or visiting the House. You do not need to pre-book to visit the Royal Parkland or Courtyard only however car parking charges apply.
If you are planning to bring a group of more than 25 people, please contact us via email at email@example.com.
Do you offer a discount for carers?
We offer free admission to carers. Please email us at firstname.lastname@example.org to organise complementary tickets. Please Note: you must be able to provide an in date Carer I.D/Proof of Carer Evidence, at the time of your visit to accompany your ticket.
You are closed on the date I am supposed to visit,Can I postpone or get a refund?
If you have already booked tickets and need to postpone your visit, please email us email@example.com.
Anyone with tickets to visit on a date when we are closed, or for an event that has had to be cancelled/postponed, will be contacted directly by Sandringham Ticket Office or the lead organiser of the Event.
Visiting the House, Gardens and Royal Park
Are dogs allowed at Sandringham?
Dogs are welcome in the 243 hectare Royal Park however dogs, except registered assistance dogs are not permitted in the Gardens or House at Sandringham. Please clean up after your dog and do not leave your dog unattended in a car under any circumstances.
Is photography or Videography allowed at Sandringham?
Photography or Videography of any kind is not permitted inside Sandringham House. You are welcome to take photographs in the Gardens and Royal Parkland. The use of tripods and drones is not permitted anywhere at Sandringham without prior consent and approval of insurance and licence documentation. Photographs taken on the Estate may not be sold or used for any commercial or promotional purpose. Photography and videography of children and young people is prohibited without consent of the accompanying adult. This includes, but is not limited to, school groups and/or those attending family events. We reserve the right to ask visitors taking part in engagement, portrait or commercial photography to leave the premises.
Can I get a Photography Permit?
The Royal Park and Gardens make beautiful backdrops for a range of lifestyle photography shoots. These include but are not limited to; engagement, wedding and civil partnership photography, individual and family portraits.
If you would like to conduct a shoot of this nature in the Royal Park or Garden you must first apply for a permit.
Permits are issued for a period of one hour only and for a maximum of 10 people.
Let us know which location you would like, Royal Park or Gardens (when open to the public).
Complete the application form here and return to the Estate Office along with a copy of your public liability insurance (covered for a minimum of £5 million per incident). Pay the applicable permit fee (see application form for more details).
Can we leave our bags/luggage somewhere?
There are no left-luggage facilities at Sandringham, and visitors are not permitted to bring large bags or suitcases inside Sandringham House or Gardens.
How far is it from the Car Park to Sandringham House?
From the car parks the Garden entrance is approximately a 200 metre walk. From the Gardens entrance, it's approximately 450 metres to Sandringham House.
An electric shuttle runs on a loop between the entrance and Sandringham House, further information on the shuttle and on the distances between various points is given on the Accessibility Guide.
Is Sandringham suitable for a visit using a wheelchair, scooter or a pram?
Sandringham House, Shop, Terrace Café & Restaurant are all fully accessible; and adapted toilets and baby-changing facilities can be found at the Courtyard.
Mobility Scooters and prams are welcome inside the House.
The paths in the Gardens are a mixture of tarmac and gravel; there are two slopes which people using manual wheelchairs may find difficult - these are shown on the map in the Accessibility Guide.
Can wheelchairs or mobility scooters be hired at Sandringham?
Manual wheelchairs are available for visitors to use, allocated on a first-come, first-served basis with a £20 refundable deposit; please ask at the Courtyard Ticket Office. We regret that we do not have mobility scooters available.
Can we bring picnics or barbecues to Sandringham?
Barbecues are not permitted anywhere on the Estate at Sandringham. Picnics are most welcome in the Royal Park and picnic tables are provided in various locations, picnics are not permitted inside the Gardens.
Do you have electric charging points?
Yes we have two car electric points in the North Car Parks, which work on a first come, first serve basis.
How do I visit via public transport?
The nearest railway station is King’s Lynn, and the number 35 bus service running from King’s Lynn Bus Station to and from Hunstanton and stops in the Royal Park. Further information about train and bus services are given on the Directions page.
Do you have Bike Racks?
Sandringham is close to National Route 1 of the National Cycle Network. There are bicycle racks in the Courtyard near the ticket office, Bicycles are not permitted in the Gardens however cycling in the Royal Parks is welcome. We do not have left-luggage facilities.
At Sandringham, we pride ourselves on offering exceptional customer service. On the rare occasions this standard falls short, the visitor enterprises department takes complaints seriously.