Covid-19 (Coronavirus)

Forest

Guidelines and updates

We are constantly reviewing the updated Government guidance and working with our partners across Norfolk and the UK, to develop detailed and rigorous plans for reopening safely and responsibly. These plans focus on the safety and wellbeing of our visitors, staff and local communities.

Visiting the Country Park

Car Parks are open daily from 6am - 9pm with car parking charges in place, in addition the toilet facilities at the Visitor Centre are also open from 8.30am-5.30pm. The toilets are cleaned frequently as per the guidelines and sanitising stations are in place. The Play Area in the Country Park is now open.

For further information on car parking charges please see Parking at Sandringham.

If required we may need to restrict the numbers of cars and visitors to protect the health and safety of our visitors and staff. Please see our guidance on exercising safely in the Country Park.

Visiting the House & Gardens

The House and Gardens are open on Saturdays, Sundays, Mondays and Tuesdays only until 6th October, tickets must be booked in advance.

We have now moved to an entirely online booking system for House and Garden visits so that we can safely manage the capacity of visitors. This ensures social distancing measures can be maintained and we can monitor and manage numbers to ensure public safety.

Please be aware it is now mandatory for face coverings to be worn by visitors to the House. Our usual visitor route through the House will also be slightly different, The Small Drawing Room and The Armoured Corridor are not open for visitors to enter but are accessible for viewing.

When booking for your visit, please select your time of arrival using the half hourly options. The time on your ticket is your entry time to the House. We suggest you arrive at least 40 minutes prior to your chosen entry time or you may arrive earlier to visit the Gardens beforehand. You are also welcome to stay in the Gardens until they close at 5pm.

We are operating a shuttle buggy service between the admissions Garden gate and Sandringham House. This has also been adapted to ensure adherence to social distancing guidance.

The toilets will be open, a short walk from the House in the small courtyard where we will also have a kiosk available selling hot and cold drinks, snacks and ice cream.

House Opening

Your visit to the House will be slightly different to usual, here's what to expect...

For each timed entry, tickets are limited to manage capacity and social distancing measures will be in place.

We'll greet you by the front door so please arrive promptly at your chosen entry time, we will be unable to amend your time should you miss it.

Hand sanitiser will be provided on your way in and on your way out.

Multimedia audio guides will accompany you through the House instead of a tour by a member of staff.

You may wish to bring your own headphones to use with the Multimedia guides although we have a plentiful supply of sterile units for you to use if this is not possible.

Book House Tickets

Book Gardens Tickets

If you have Sandringham membership, Garden visits must still be pre-booked using a unique code. Please e-mail for details.

Exclusive access tour of the Garden and meet the Head Gardener

Wednesday 9th and 30th September 2pm

We are excited to now offer an exclusive tour of the Garden and a chance to meet the Head Gardener in the Potting Shed. Learn simple plant propagation techniques and be given advice on how to collect seed and cutting material.

See more and book tickets

Facilities

The Terrace Cafe and Kiosk located at the Visitor Centre are open daily offering light refreshments and hot & cold drinks from 10am-5pm on a takeaway basis.

The Sandringham Gift Shop is now open daily from 10am-5pm, with a maximum of 10 people in the shop at any one time.

We ask that you act responsibly maintaining social distancing measures and remain vigilant at all times. Please ensure you dress for the weather on the day of your visit as our new queuing systems and social distancing measures rely on the outdoor spaces.

FAQ's

What is currently open daily at Sandringham?

The North Car Park is open daily from 6am-9pm and the West car park from 8.30am till 6pm. The toilets at the Visitor Centre are now open 8.30am - 5.30pm and will be cleaned frequently as per the guidelines. The Sandringham Gift Shop, Terrace cafe and kiosk are all open daily from 10am -5pm. The Gardens and House are open for select dates please see above.

**What else do I need to know about visiting the House? Photography is not permitted inside Sandringham House neither is food or drink. We ask you please put your mobiles away and switch them on to silent whilst you are inside.

What are you doing to keep visitors and staff safe?

A sanitising station is located at the Visitor Centre and we have introduced additional cleaning to our already comprehensive routines, with particular focus on surfaces that are touched regularly, such as door handles, hand rails, and toilets. The toilets are being cleaned frequently and our picnic tables have been removed as per the latest guidelines.

Our staff may look a little different as they are wearing appropriate PPE and a screen has been erected at the take away kiosk to protect both our staff and visitors.

Can we pay cash?

We are encouraging contactless card payments but understand this is not always possible so will accept cash.

What if I have Sandringham Membership?

If you wish to visit either the House or Gardens you must still book an advance ticket. You will need a code to book your ticket. Please obtain the code by e-mailing: visits@sandringhamestate.co.uk

Car Parking Membership is now valid for 12 months from date of purchase.

How much is parking?

Car Parking charges now apply for further information on charges please see Parking at Sandringham.

How can I help?

Please continue to follow Government advice, and find out how to protect yourself or check if you need medical advice on the NHS website

We will continue to monitor this developing situation, and share Sandringham updates as soon as they are available.